TERMS AND CONDITIONS

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Nishica Impex Pvt. Ltd. collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.  To administer a content, promotion, survey or other Site feature.  To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

Nishica Impex Pvt. Ltd. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes

Refund Policy

The customer has 10 calendar days to return an item from the date received. To be eligible for a return, the item must be unused, and in the same condition as received. It must be in the original seal packed , unopened packing and with the receipt or proof of purchase. Once we receive the item we will inspect it and notify the customer on the status of the refund after inspecting the item. If the customers refund is approved we will initiate the refund to the customers original method of payment. The customer will be responsible for paying all shipping costs. Shipping costs are non-refundable and will be calculated as per our policy. There will also be a 10% processing charge deducted from the refund.

Cancellation Policy

Orders can only be cancelled before despatch. In case the order is cancelled before despatch the customer will receive a refund with a deduction of a 10% processing fee to their original method of payment. In case of items already shipped please refer to our refund policy.

Warranty Policy

Customer Satisfaction is our utmost priority. We offer a One Year Warranty from the Date of Purchase against defects in workmanship or material on LEDs, Switches, Charging Adaptors and PCB. Warranty Terms and Conditions – Customer needs to send the unit with Proof of Purchase to Nishica Mumbai Service Centre on their account. The unit will be repaired or replaced and sent back with return charges on Nishica Impex Pvt. Ltd. account. This warranty does not cover any problems caused by misuse, abnormal conditions, glitches, or damages not resulting from defects in material or workmanship. Decision of Nishica Impex Pvt. Ltd. will be final. Subject to jurisdiction of Mumbai Courts only.. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Nishica Impex Pvt. Ltd.
www.nishica.com
Mohta Market Building, 3rd Floor, Office Number 345, Saboo Siddique Road. Near Manish Market, Mumbai 400001,INDIA
0091 22 22622786
sales@nishica.com